The power cord is not connected properly or there is no power at the electrical socket.
Ensure the availability of the power supply at the main socket. Re-insert the power plug at the device and make sure that it is fully inserted.
Network time out during Sleep mode
Press Channel button L/R
Audio cable is not connected
Re-connect the Audio cable
NetComTV is in MUTE state
Please press mute button to restore volume
Audio setting is abnormal
Please enter the audio and video Settings menu, select the
appropriate sound channel and language
Volume is too low
Turn up the volume
Ethernet cable is not connected properly
Please reinsert the Ethernet cable
Wi-Fi unavailable or the signal is too weak
Please restart the Wi-Fi router or adjust the position of the NetComTV
Remote control is not pointing in the correct direction
Please aim the remote at the front panel’s ‘SENSOR’
Remote control is with low battery
Please change the batteries
Remote control is broken
Please contact us for more information.
Use the back button, retry previous action.